Terms of Service

Last updated July 3, 2026

1. Using Ditch

Ditch provides jobsite photo capture, storage, mapping, search, sharing, and AI-assisted review tools. You are responsible for the accuracy of the information you upload, the permissions you grant to users, and the way your organization relies on Ditch output.

2. Accounts and access

You must keep your account credentials secure and only invite people who are authorized to access your jobsites. Team owners and managers are responsible for removing access when a user no longer needs it.

3. Customer content

You retain ownership of photos, documents, notes, metadata, and other content you upload. You grant Ditch the limited rights needed to host, process, display, secure, back up, and operate the service for you and your authorized users.

4. Field and AI outputs

Ditch may use automation and AI to extract tags, descriptions, locations, summaries, answers, and other field intelligence. These outputs are assistive and may be incomplete or wrong. Review important outputs before using them for safety, legal, billing, or compliance decisions.

5. Acceptable use

Do not use Ditch to upload unlawful content, violate privacy or property rights, interfere with the service, reverse engineer protected parts of the platform, or access jobsites or organizations without authorization.

6. Availability and changes

We work to keep Ditch reliable, but the service may change, pause, or become unavailable. Features may evolve as the product matures, including limits, storage, AI processing, and mobile app behavior.

7. Billing and plans

Paid plan details, limits, and prices are shown in the product or related order materials. If billing is enabled for your workspace, you are responsible for charges, taxes, and keeping payment information current.

8. Termination

You may stop using Ditch at any time. We may suspend or terminate access if an account violates these terms, creates risk for the service, or is used in an unauthorized or harmful way.

9. Disclaimers and liability

Ditch is provided as a documentation and review tool, not a substitute for professional judgment, jobsite safety controls, legal advice, or engineering review. To the fullest extent allowed by law, Ditch is provided without warranties and liability is limited to the amount paid for the service in the previous three months.

10. Contact

Questions about these terms can be sent to [email protected].